Tag: Servant Leadership

  • People will never forget

    People will never forget

    “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”-Maya AngelouWhat ONE THING will you do to make someone feel seen / heard / listened to / understood / valued / good today?

  • Attributes and characteristics of high-performing teams are essential to achieve outstanding results for customers. The Three E framework is an effective way to measure a team’s effectiveness, efficiency, and engagement. By balancing and managing these three elements, teams can sustainably and indefinitely deliver exceptional results.

  • How are you showing up?

  • Take a small step toward being a more agile minded leader.

    One of the most important contributions that leaders can make in any transformation is to model the types of behaviors that we want teams and team members to adopt!  Modeling our target behaviors sends a very clear message that we are invested in not only changing the way we approach work, but also the culture…

  • I report to…

    I hear those words a lot.  “Hi!  My name is … I report to …”  I may have missed the part of orientation that taught us that standard introduction.  It’s what we say when we meet someone new, or start working with a new team. Sometimes to me it feels like a security blanket of…

  • Manager hacks that build trust and drive empowerment

      I‘ve heard a lot of talk about empowerment lately, so I thought I might offer a perspective (and maybe some advice) on the topic.  Let’s start with a definition we can all rally around, shall we? “Empowered employees believe they have the tools, resources, autonomy and support they need to act independently and be…

  • Move Mountains

     

  • 4 telltale signs your team feels unsafe – and what to do about it

     Empowerment begins with your team feeling psychologically safe. This week’s blog post is specially crafted for leaders, managers, product managers and product owners.  Don’t let that slow you down if you have a different fancy job title, of course, but today I’m speaking directly to the leaders of teams! One of my favorite definitions of…

  • Happy International Bagpipe Day – March 10

     Learn more about International Bagpipe Day

  • Trust