Tag: mindset customer focus
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Catching the Shrapnel: The Art of Saying “Not Right Now”
Then, two days into the iteration, the shrapnel starts flying from three different directions at once: In an instant, your team’s precious focus is shattered. The “Middle Manager’s Vise” Reopened I’ve talked before about how Scope Churn is the silent killer of team efficiency. It erratically injects unplanned work into a fixed period of time,…
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From Jira Jockey to Value Creation Mastermind
TLDR; The backlog shouldn’t be a list of chores. Move from being a “Jira Jockey” to a Value Mastermind by writing hypotheses instead of recipes. If the entire squad owns the outcome, not just the output, we stop completing tasks and start delivering actual results. Take the Coach’s Challenge this week and see how you…
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You’re Getting Faster. Is Your Team Getting Lonelier?
TLDR; Shifting your team from “doers” to “directors” is the right move — but it comes with a hidden cost nobody is talking about: the social fabric of your team is quietly fraying. New research confirms that adding AI to a human team measurably reduces cohesion, trust, and shared identity. Your next leadership challenge isn’t just what your…
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If we can’t measure it, does it matter?
tldr; It has been suggested that I type… a lot. To that end – if you find that reading the whole article is untenable – I’m adding in a “Typed Long, Didn’t Read” section to surface the main points of the writing. Hope you find this useful too. Stop measuring activity and start measuring impact! True…